Restaurant Bar Service Industry Small-Medium Sized Bar

This case study is based on a 13 months Glimpse service evaluation period displaying $3804 in accounted monthly savings for the venue — more than 9x ROI.

Location: South Florida
Overview

Ongoing At-Risk transactions highlighted by the Glimpse system were 22% of total revenue. With consistent reporting & reduction in sales At-Risk to >5%, the additional revenue generated was ~$1,232,000/yr.

Challenge

Customer initially benchmarked at an average 79% At Risk transactions and estimated True Loss ~$7090/month in sales.

$7090

Estimated True Loss / month

79%

At Risk transactions

Customer Background

235

Audits performed

5.8 MIL

Images processed

4 Cameras

Servicing main bar and service bar

13 months

Glimpse service period

‘At Risk’ Analysis & Monthly Progression

Monthly savings accounted for $3,804 — more than 9x ROI

After Glimpse

$45,650

Yearly savings

$1050 ↓$6075

Estimated True Loss

12% ↓67%

At Risk transactions

Periodic increase in At Risk due to

New hires & training;
Lack of enforcement of procedures;
Manager absent;
Changes in business volume due to seasonal location leading to less care about sales and transactions.

Case study results attributed to Glimpse service due to

Highlighting indisputable insights of SOPs in need for enforcement;
Weekly consultations & monthly discussions with management on trends seen in reports;
Employee behavior change, and positive impact on the operational and the financial side;
Monthly savings accounted for $3,804 (more than 9x ROI).

Rumors Bar & Grill, Ft. Lauderdale, FL

Once I saw the numbers and the technology behind it, it was a no brainer….Before Glimpse, even with a manager on the floor or with secret shoppers, some employees found a way to cheat the system. Now they know we’re watching and it’s black and white...

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