Nowadays you can track all sorts of data in your bar and restaurant. From transactions in your POS system to video footage analysis, every part of your operations generates a large number of data points. However, despite having access to accurate statistics, few bars and restaurants take full advantage of these figures. So in this Read More →
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11 Tips to Train and Onboard New Bartenders
Bar Management
Here are 3 common traits about the bar business: 1) Customer complaints. 2) High staff turnover. 3) Losing cash due to theft or malpractice. Good news: all 3 of these can be remedied with proper training. And nowhere is this more pronounced than bartending – one of the roles with the highest levels of responsibility, Read More →
How to Create Standard Operating Procedures for Your Bar
Bar Management
Clear and documented Standard Operating Procedures (SOPs) are important for any small business. Bars and restaurants are no exception here. Among other things, SOPs allow you to: Train and onboard new employees. Reduce mistakes and improve customer service. Boost staff morale and happiness as they perform their duties better. Ultimately, improvements in your SOPs add Read More →
How to Improve Customer Service in Your Bar
Bar Management
A good first-time experience gives you a 40% chance the customer will come back. A good 2nd-time experience gives you a 42% chance. A good 3rd-time experience gives you a 70% chance the person will return. Good customer service grows revenue. Bad customer service can put you out of business. Especially in a digital age Read More →
How to Get Your Bar’s Inventory Under Control [Step-by-Step Guide]
Bar Management
Taking inventory is a tedious process. So it’s often neglected or non-existent in smaller establishments. Yet, it’s such an important part of operations. Among other things, taking regular and accurate inventory can help you: Control your stock levels so you always have best-sellers available without sitting on too much inventory. Understand your financial performance and Read More →
10 Bar Marketing Strategies to Attract More Customers
Bar Management
Are you wondering how to make the most of the lockdown situation? One of the best ways to utilize your time right now is to revisit the foundations of your marketing strategy. And even if you can’t spend a lot on promoting your bar, it pays to do the basics well. You don’t have to Read More →