Clear and documented Standard Operating Procedures (SOPs) are important for any small business. Bars and restaurants are no exception here. Among other things, SOPs allow you to: Train and onboard new employees. Reduce mistakes and improve customer service. Boost staff morale and happiness as they perform their duties better. Ultimately, improvements in your SOPs add Read More →
Blog
How to Improve Customer Service in Your Bar
Bar Management
A good first-time experience gives you a 40% chance the customer will come back. A good 2nd-time experience gives you a 42% chance. A good 3rd-time experience gives you a 70% chance the person will return. Good customer service grows revenue. Bad customer service can put you out of business. Especially in a digital age Read More →
How to Get Your Bar’s Inventory Under Control [Step-by-Step Guide]
Bar Management
Taking inventory is a tedious process. So it’s often neglected or non-existent in smaller establishments. Yet, it’s such an important part of operations. Among other things, taking regular and accurate inventory can help you: Control your stock levels so you always have best-sellers available without sitting on too much inventory. Understand your financial performance and Read More →
10 Bar Marketing Strategies to Attract More Customers
Bar Management
Are you wondering how to make the most of the lockdown situation? One of the best ways to utilize your time right now is to revisit the foundations of your marketing strategy. And even if you can’t spend a lot on promoting your bar, it pays to do the basics well. You don’t have to Read More →
19 Ways to Motivate Your Bar Employees
Bar Management
Running and managing a bar can be fulfilling and rewarding. But no matter how busy and successful your bar is, one of your biggest concerns is managing and motivating your bar employees. You need to know that you can rely on your bar staff to provide excellent customer service every hour that you’re open. However, Read More →
How to Cut Costs, Boost Cash Flow and Survive the COVID-19 Crisis
Covid-19 Helpful Best Practices
If we look at recent news, one thing is clear for bars and restaurants: The COVID-19 crisis is changing the industry landscape. Even more businesses are filing for bankruptcy. We’re already seeing massive layoffs. And some establishments reinvent their entire business models. While bigger chains may survive due to sheer size and borrowing capacity, what Read More →