Running a restaurant involves so much more than just cooking the food and serving it. The managerial and operations requirements are often extremely complex and time-consuming. It may always seem that your restaurant managers and employees are understaffed and never have enough time in the day to accomplish everything they need to. Taxing your managers with an abundance of work that is nearly impossible to get through is a quick way to have good employees turn over.
When there is more work than time, some aspects get ignored, that are not crucial to the daily operations of a restaurant or bar but are crucial for abiding by the laws and making sure everything is done by the book, so the doors can continue to open, legally, each day. Maybe it is time that you hire a compliance manager to help alleviate some of the stress and workload.
Why Does Your Business Need a Compliance Manager?
If you have never heard of a compliance manager, you might be asking yourself, “what is a compliance manager?” Well, the short answer is that a compliance manager takes over the responsibility of making sure that your restaurant or bar’s standard operating procedures are being followed as well as all the legal mandates and statutes for local, state, and federal agencies are being met.
Some examples (each role will vary depending on how a restaurant is run) of what a good compliance officer would be in charge of are:
- Maintaining and monitoring the inventory of food and nonfood supplies.
- Ordering and receiving of food and nonfood supplies – during a mid-day rush when the manager is helping to ensure that the restaurant is flowing smoothly, the compliance manager would be the one who would receive the orders, and make sure everything is accounted for, put away, and inputted into the system properly.
- Safety training and certification of all staff – the compliance manager would work with the managers when they are training the staff for their positions and administer any certification necessary, like safe food handling or alcohol training.
- Crisis management plans – a compliance manager would develop and implement these plans.
- Food-safety checks and documentation during production hours.
- Equipment checks and maintenance requests.
- Ensuring that all licensing and inspections are up-to-date and passed – OSHA (Occupational Safety and Health Act) is the big one for this task.
- OSHA became a government agency in 1971, as part of the Department of Labor, with the main purpose of establishing a safe workplace for all employees. OSHA is responsible for creating and enforcing safety standards for all types of work environments, to ensure that no employee must choose between their safety/life and their job. Since 1971, the number of workplace illnesses, injuries, and deaths have decreased significantly.
While the compliance manager position is just starting to take hold within the food and beverage industry, making sure your SOP’s are followed should be taken seriously. Glimpse has created a solution for bars and restaurants that are seeking to capture more revenue and eliminate unnecessary costs from areas of high-risk within their operations.
Through Glimpse’s ability to identify high-risk violations to SOP’s, managers are able to take the reports from Glimpse and implement changes to correct these violations. From POS transaction mistakes to employee behavior, Glimpse helps restaurants and bars make more money.
So, to either compliment your compliance manager or help alleviate some of the workloads for your managers, contact Glimpse, today, to see exactly how we can help your establishment. Visit https://www.glimpsecorp.com/ to learn more!